Questions and Answers

Let's face it, printing IS complicated, but we will try to make it as easy as possible. On this page, we have gathered answers to some of the questions you are probably thinking about right now. We will also provide links to some great blogs on print products and services.

How do I send my design?

Find out all the details on our Artwork page, but basically the best option is to send us a PDF file via our upload service. It's really quite simple!

Will I get a price before I order?

As you create a job in our on-line store, you will see the pricing at each stage as you choose your options. Our full service quotes are complete with no extra charges and all estimates are free and without obligation.

Question

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

What does delivery cost?

Delivery costs are calculated in advance and included in your order total before you confirm the order. We cannot charge a standard all-inclusive delivery price due to the large range of size and weight of our products and the nationwide service area.

How long will my job take?

That depends a lot on what the item is. High volume products often have a 1 or 2 day turnaround, while certain special items can be six days in production. You can choose slower or faster times according to your budget for many of our products. During the ordering process, you will be shown the estimated print times.

Question

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Resources

Link to the articles below to learn more about printing technology and the world of print marketing.

Common Book Bindings
Learn about the different options for binding books and other publications.

A Guide to Paper Sizes
Information and tables of US, ISO, ANSI and ARCH paper sizes.

Print Industry Glossary of Terms

Extensive list of printer's terminology. Useful if you ever want to impress an old-school printer!

Quality Levels for Printing

Detailed specifications from Printing Procurement Division of the Government of Canada

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